Store FAQ

Most jewelry is a $1.00/piece to ship, as all items can be shipped in small packages. The clothing and larger items have a flat rate of $9.95. We offer FREE SHIPPING for orders over $100.00.
In most cases in 1-3 business days, but some items may take up to 5 business days to ship out.
We carry sizes S-3x, check the item for the size availability. If you receive a product and it doesnu2019t fit, please keep the tags attached and your receipt, as this is the only way we will accept the return. Also, the item must be in the unworn condition and the request for a return must be made within 72 hours of receiving the product (Shipment Showing Delivered).
Not Returnable: Custom products and all jewelry pieces are not returnable. However if you are unsatisfied with your purchase, IBH Creations and Boutique wants to make it right. Please kindly let us know at least 72 hours after purchase so we can do just that! Returnable: All clothing, totes and accessories are returnable in the unworn, new with tags condition. We recommend trying the products on prior to purchasing, but we do understand this is not always possible, especially with online orders. Our products are returnable within 30 days of the initial purchase as stated on your receipt to the store directly or with a request for online orders within 72 hours of receiving the product (based on shipment delivery). Buyer pays return shipping. (OUR FACEBOOK LIVE SALES HAVE A DIFFERENT RETURN POLICY, PLEASE SEE THE BOX BELOW FOR DETAILS) Damage from tag removal will not be an acceptable reason for return. We ask that you are careful when removing tags from any item or ask us to remove the tag prior to leaving the store if you know you will not be returning the item. Return shipping and travel costs will be the responsibility of the buyer.nnEvents: All Events are NON-REFUNDABLE, unless IBH Creations and Boutique cancels the initial event and you are unable to make the reschedule date if applicable. nn**If you are a wholesale client of ours for jewelry or product sales, please refer to your contracts for purchases and returns
During our live sales we strive to provide fabric information, body fit, and actual color descriptions. This is to ensure you are making an informed decision when buying during a live sale. We know sometimes you may receive your products and still be unsatisfied or want to return the items. Due to how time and labor intensive live sales are we do not allow LIVE SALE orders to be returned for a refund… however we are happy to offer store credit! If the item was shipped to you, the buyer pays all shipping costs. Your store credit will be your initial purchase plus the 6% MD State tax, but WILL NOT include any shipping charges as those funds have been exhausted.
We work off limited quantities in order to constantly change out our products available to our customers. This means if you see an item you like and we have your size or your color, pick it up while it lasts, because we do not know if it will be back!
Absolutely! Our jewelry is handcrafted, so we offer a variety of products and can customize any of them.
Due to the nature of the way we have our inventory multiple quantities may be available, but please email us or send in to your custom request form.
If you do not see your color, let us know! I bet we have it in the inventory room or we can get it! Also, if you need multiple quantities please contact us directly.
Yes, we do. If you have shopped with us before we know we used to include tax in the overall price for our handcrafted jewelry, but due to the nature of our growing business the State of Maryland would like to see the taxes added on based on our new available product list. We apologize for any inconvenience, but it is just part of the retail business unfortunately!
Great question! Since we use surgical steel posts which assist with allergies and even I, the owner, have sensitive ears, our earrings are usually great for this and I personally don’t have problems! However, if you do still have an issue with the posts, we are not responsible for any injuries or allergic reactions that may be caused, as you are purchasing at the own risk, but we will gladly take the product back and refund your money to you. Customer satisfaction is our goal.
Every time you shop in our boutique you will receive 1 of 5 different inspirational cards in your bag. If you collect all 5 you will earn 15% off your next purchase! All 5 cards must be presented to the cashier and must be in hand. No cash value with this promotion.
IBH will send out special promotions, offers, discount codes or coupons. We can’t wait to see you and hope you are able to use all of them to your advantage, but please keep this to one per transaction/customer. Also, Second Hand Bridal Treasures hold NO applicable discounts or coupons.
Our receipts are digital receipts. We will ask for a cellphone number or email to send the receipts to directly. Please ensure this is a valid email or cellphone number and that you do receive the receipt. Our items are NOT returnable without a receipt of purchase (and the tags attached).

Customization FAQ

Our customizable items include the jewelry, ribbon wands, signs, glassware, events or multiple quantities of an item.
Typically no there are not, but if there are we will let you know up front. This could come from the material requested, the amount needed, the time frame it is needed by, etc. However, these costs will be discussed in advance to preparing the item. A 100% payment is due for ALL custom orders after a sample is shown and approved.
Absolutely! We can set up a consult to go over the items you would like customized and work together to get the product you want!

Second Hand Bridal Teasures FAQ

Delivery is FREE for Calvert County Residents; this is a doorstep delivery service. Within 50 miles of North Beach, MD the fee is $10.00 for delivery. We also can ship the products out to you, but shipping charges will apply. Please inquire if you have any questions or would like to set up a time to meet.
Easy! Just send in a request form and I will send over our listing contract. Donu2019t be scared this just protects the both of us!
We will both be super excited to help other brides, but seriously what will happen will I will processed the delivery or shipping and have the product to the customer. From there on the 1st and 15th of the month I will cut checks to all clients that have had products sell. Even if it is just 1 item out of the 10 that you listed, you will still get your check. The best part is we handle all of this so you donu2019t have to! You are just waiting for your check!
No, these products are not returnable. Also, the customer purchasing should keep in mind these items were used for weddings previously. We try to put updated photos to show the actual product, but due to the nature of the products and the previous use the products may need a little face-lift depending on if they were handcrafted. Now that DOESNu2019T mean they are poor quality, as we screen all of our listings, it just makes it so you donu2019t have to make new products and the products are unique from traditional retailers. You are more than welcome to inquire about an item before purchasing; but we do try to list any defects or notes about future use when we list the item.

Community FAQ

Multiple Sclerosis is near and dear to my heart. My team and I have been raising money since 2010 in honor of my mom. To date we have raised almost $10,000 as a team. IBH Creations and Boutique donates a percentage of sales to the team at various times throughout the year. Check out the team page to see the various donations we have already given.
Absolutely! We would love to! We have done shows where the booth fee is donated and we have also done shows where each vendor is asked to donate a certain percentage of their commissions. We love helping the community and will do everything we can to be part of it! We figure people are buying the products somewhere, so why not make them count for something?
Absolutely! As the business continues to grow we hope to be able to host additional events and open new facilities. In our North Beach location we host Kid’s Craft Corners to inspire children to think out of the box, enjoy life and know that it is great to be creative. We also host Adult Craft Night, or Crafting for Adults, where we create craft ideas that are a bit more intensive and “Moms Night Outs” or “Ladies Night Out” styled. Guests can hang out and shop privately in the store. We also host Canvas Creation nights, which are your standard Paint Parties (the canvas painting)! We would love being able to host these events to get community members out and having a good time with great prices!

Events & Shows FAQ

Absolutely! We love going Bridal Shows, Craft Fairs, or Fundraising Shows! Ask us and we will let you know if we can make it!
Shows are a GREAT way to get out there and show the products to multiple consumers. Even if that particular person doesnu2019t need it, he or she can mention it to a friend or family member. We always bring TONS of cards! Also, you earn a 10% off coupon just for stopping by the booth (valid only up to a month after the show).
No, they are not. All events are non-refundable except in the case that IBH Creations & Boutique cancels the event and you cannot make the reschedule date. In this case we will refund your event ticket price.
Please send an email to: [email protected] to request our boutique’s presence! We love external shows and would love to be part of your event if we are available and able to!
These nights are designed to create your own painted canvas with guided help to create a masterpiece for your home or as a gift! Sangria and a cheese tray is provided complimentary, but feel free to bring your own snacks! Receive a $5.00 Discount in our boutique the same night of the event for signing up and attending/participating!
These are nights we will do adult themed crafted, similar to the Kidu2019s Craft Corners, but there is wine & cheese provided complimentary!
These events are designed to inspire creativity in children and bring out their inner imagination! The best part is we do all the clean up and the parent will receive a $5.00 discount off when they spend $50 or more in our boutique the same day! The cost per event includes kid friendly snacks and juices! Also, each child gets a name tag and apron for the event and a completion certificate to take home!
These are very similar to the traditional Canvas Creations nights, but designed for kids! We will swap out the wine & cheese for juices and kid friendly snacks! Let your kids be creative at IBH Creations and Boutique!
Work for a direct sale company and looking for a location? Let us team up and talk about the opportunities of doing a dual party in our event room! It is just $30 for the use of the event room and each guest receives a $5.00 Discount in the store!

Exclusive Ladies Night FAQ

We know shopping online can sometimes be a little scary, even though we know we all do it all the time, sometimes we like to see and try on the products. This is where a pop-up boutique style or Exclusive Ladies Night comes into play. nnYou can host a boutique in your home or at our North Beach, MD location. From there you invite some girlfriends, family, co-workers, whomever to have a little ladies night out WITH SHOPPING! The best part is you, as the hostess, earn credit for hosting in a private shopping experience! nnWe are NOT a direct sale company, so you wonu2019t be asked to u201cjoin our teamu201d so no worries if that is a concern at all.nnThis idea is simply to have the clothing, jewelry and scarves in hand to be able to truly appreciate the products and pick out the ones you love!
No cost at all! Just pick a date, time and at your home or our location and we will make it happen!
You can have as many or as little as you would like to have. Now you do earn extra credit for having 10 or more guests, but it isnu2019t necessary. However, please let me know how many guests will be in attendance in advance so I can plan inventory accordingly.
Absolutely! Our products are constantly changing, as we only carry limited quantities per item. This means your second boutique could have a whole new line or at least some new products to view!

All other questions please contact [email protected] Thank you for shopping with us and being our valued customers!